ART.CO — PRIVACY POLICY

Effective Date: Aug 2026
Last Updated: 08/21/2026

ART.CO (“ART.CO,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how ART.CO collects, uses, stores, protects, and discloses information when you visit our website, purchase tickets, register for an event, communicate with us, participate in an ART.CO experience, or otherwise interact with our services.

By using the ART.CO website or services, you acknowledge that you have read this Privacy Policy.

INFORMATION WE COLLECT

We may collect information you voluntarily provide to us, information automatically collected when you use our website, and information received from service providers or other permitted sources.

Information You Provide

Depending on how you interact with ART.CO, we may collect:

  • First and last name
  • Email address
  • Telephone number
  • Billing information
  • Payment information
  • Mailing address
  • City, state, country, or ZIP code
  • Event registration information
  • Ticket purchase information
  • Number of tickets purchased
  • Dietary preferences
  • Food allergy or dietary accommodation information
  • Accessibility requests
  • Customer service communications
  • Information submitted through contact forms
  • Reviews, testimonials, comments, photographs, videos, or other content you voluntarily provide

We only request information that is reasonably necessary for the particular purpose for which it is collected.

PAYMENT INFORMATION

When you purchase an ART.CO ticket, payment information may be processed by a third-party payment processor or ticketing provider.

Depending on the payment provider used, ART.CO may not directly receive or store your complete credit or debit card number.

Payment providers may collect and process payment information according to their own privacy policies and terms.

ART.CO may receive limited transaction information necessary to confirm and administer your purchase, such as:

  • Name
  • Email address
  • Transaction amount
  • Purchase date
  • Ticket information
  • Transaction status
  • Limited payment details

EVENT AND DIETARY INFORMATION

ART.CO may request dietary information so we can communicate guest preferences to applicable food providers and event staff.

This may include information regarding:

  • Vegan preferences
  • Vegetarian preferences
  • Gluten-free preferences
  • Food allergies
  • Dietary restrictions
  • Other food-related accommodations

Please understand that providing this information does not guarantee that an event environment will be completely free from allergens or cross-contact.

Guests with severe or life-threatening allergies should review ART.CO's Food Allergy & Dietary Notice before purchasing a ticket.

ART.CO will only use dietary and accommodation information for legitimate purposes related to providing and administering the event, unless otherwise permitted by law or with your consent.

INFORMATION COLLECTED AUTOMATICALLY

When you visit the ART.CO website, certain information may automatically be collected.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Approximate geographic information
  • Pages viewed
  • Links clicked
  • Time spent on pages
  • Referring website
  • General website activity
  • Date and time of access
  • Website performance information

This information may be collected through cookies, pixels, analytics tools, server logs, and similar technologies.

COOKIES AND TRACKING TECHNOLOGIES

ART.CO may use cookies and similar technologies to operate and improve the website.

Cookies may help us:

  • Remember preferences
  • Maintain website functionality
  • Process ticket purchases
  • Understand website traffic
  • Analyze user behavior
  • Improve website performance
  • Measure marketing campaigns
  • Provide relevant advertising where applicable
  • Understand which pages and content are most useful to visitors

You may be able to control cookies through your browser or device settings.

Disabling certain cookies may affect website functionality.

Third-party advertising and analytics services may also use cookies or similar technologies according to their own policies.

HOW WE USE YOUR INFORMATION

ART.CO may use collected information to:

  • Process ticket purchases
  • Provide tickets and confirmations
  • Communicate event information
  • Send event reminders
  • Notify guests about schedule or venue changes
  • Provide customer support
  • Coordinate dietary accommodations
  • Coordinate accessibility requests
  • Manage event attendance
  • Improve our website
  • Improve our events and experiences
  • Understand customer preferences
  • Analyze website and marketing performance
  • Prevent fraud and unauthorized transactions
  • Protect the safety and security of our services
  • Manage business relationships
  • Communicate with vendors and event partners
  • Respond to inquiries
  • Send marketing communications where permitted
  • Announce new cities and tour locations
  • Promote ART.CO events
  • Conduct business administration
  • Comply with applicable laws and legal obligations

MARKETING COMMUNICATIONS

If permitted by applicable law, ART.CO may send marketing communications about:

  • Upcoming events
  • New tour locations
  • Ticket releases
  • Special experiences
  • ARTEXPO-related activities
  • Promotions
  • Community initiatives
  • Partnerships
  • Brand announcements

You may unsubscribe from marketing emails by using the unsubscribe option included in the communication.

Even if you unsubscribe from marketing communications, ART.CO may continue sending necessary transactional or service-related communications, including ticket confirmations, event reminders, schedule changes, and cancellation notices.

EVENT PHOTOGRAPHY AND VIDEO

ART.CO events may be photographed, recorded, or filmed.

Images and recordings may be used for:

  • Social media
  • Website content
  • Advertising
  • Marketing
  • Promotional materials
  • Event recaps
  • Tour documentation
  • ART.CO campaigns
  • Press and public relations
  • Future event promotion

By attending an ART.CO event, you acknowledge that you may appear incidentally in photographs or recordings.

Where ART.CO requires specific consent or a separate media release, that consent will be obtained as required.

If you do not wish to be intentionally photographed or recorded, please notify ART.CO staff at the event and follow any procedures provided for opting out.

ART.CO cannot guarantee that a guest will never appear incidentally in background footage, group photographs, or wide-angle recordings where legally permitted.

INFORMATION SHARED WITH SERVICE PROVIDERS

ART.CO may share information with trusted service providers that help us operate our business.

These may include:

  • Ticketing platforms
  • Payment processors
  • Website hosting providers
  • Email providers
  • Marketing platforms
  • Analytics providers
  • Customer service providers
  • Food and catering providers
  • Event venues
  • Event managers
  • Contractors
  • Technology providers
  • Security providers
  • Professional advisors

Service providers may only receive information reasonably necessary to perform their services for ART.CO, subject to applicable agreements and law.

VENUES AND EVENT PARTNERS

When necessary to operate an event, ART.CO may share relevant guest information with the venue or event partners.

For example, information may be shared to facilitate:

  • Event check-in
  • Seating
  • Dietary accommodations
  • Accessibility accommodations
  • Security
  • Alcohol-service requirements
  • Guest communication
  • Venue operations

ART.CO does not sell guest information to venues or partners simply because they participate in an ART.CO event.

LEGAL DISCLOSURES

ART.CO may disclose personal information when reasonably necessary to:

  • Comply with applicable law
  • Respond to lawful requests
  • Respond to subpoenas, court orders, or legal processes
  • Protect the rights or property of ART.CO
  • Protect guests, employees, contractors, or other individuals
  • Investigate suspected fraud
  • Prevent illegal activity
  • Enforce our Terms & Conditions
  • Protect the security of our website or services

BUSINESS TRANSFERS

If ART.CO is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, reorganization, or similar transaction, personal information may be transferred as part of that transaction.

Any transfer will be handled in accordance with applicable law.

DATA SECURITY

ART.CO takes reasonable measures to protect personal information against unauthorized access, disclosure, alteration, and destruction.

However, no website, database, payment system, email transmission, or electronic storage system can be guaranteed to be completely secure.

You acknowledge that transmission of information over the internet carries inherent risks.

ART.CO encourages guests to use secure devices, protect account credentials, and avoid sharing passwords or sensitive information unnecessarily.

DATA RETENTION

ART.CO may retain personal information for as long as reasonably necessary to:

  • Provide services
  • Maintain transaction records
  • Process refunds or disputes
  • Provide customer service
  • Meet accounting requirements
  • Meet tax obligations
  • Comply with legal requirements
  • Resolve disputes
  • Prevent fraud
  • Enforce agreements
  • Maintain legitimate business records

Retention periods may vary depending on the type of information and the purpose for which it was collected.

CHILDREN'S PRIVACY

ART.CO services are not intentionally designed to collect personal information from children in violation of applicable law.

Certain ART.CO events may have age restrictions, particularly where alcohol is served.

If a parent or legal guardian believes that a child has provided personal information to ART.CO inappropriately, they may contact us using the information provided below.

ART.CO will take reasonable steps to address the request as required by applicable law.

THIRD-PARTY WEBSITES

The ART.CO website may contain links to third-party websites, social-media platforms, ticketing services, payment providers, venues, partners, or other external websites.

ART.CO does not control the privacy practices of third parties.

Once you leave the ART.CO website, your information may be subject to the privacy policy of the third party.

We encourage you to review the privacy policies of third-party websites before submitting personal information.

SOCIAL MEDIA

ART.CO may operate social-media accounts and may interact with guests through third-party platforms.

Information you voluntarily post publicly on social-media platforms may be visible to others.

ART.CO does not control how third-party social-media platforms collect, use, store, or process information.

Your use of those platforms is subject to their respective terms and privacy policies.

USER-SUBMITTED CONTENT

You may voluntarily submit content to ART.CO, including:

  • Photos
  • Videos
  • Reviews
  • Testimonials
  • Comments
  • Artwork
  • Suggestions
  • Social-media content
  • Event feedback

By submitting content, you represent that you have the necessary rights and permissions to provide it.

ART.CO may use submitted content for legitimate business, marketing, promotional, social-media, website, and advertising purposes, subject to applicable law and any separate agreement governing the submission.

You retain ownership of your original content unless you separately agree otherwise.

CUSTOMER REVIEWS

ART.CO may invite guests to submit reviews or testimonials.

Reviews should reflect the guest's genuine experience.

ART.CO may use reviews for promotional or informational purposes where legally permitted.

ART.CO does not require guests to provide positive reviews.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information.

These may include, where applicable:

  • The right to know what personal information is collected
  • The right to access personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of certain information
  • The right to opt out of certain forms of data processing
  • The right to opt out of certain targeted advertising
  • The right to limit certain uses of sensitive information
  • The right to receive information in a portable format
  • The right to appeal certain privacy decisions

The availability and scope of these rights depend on applicable law.

To make a privacy request, contact ART.CO using the information provided below.

ART.CO may need to verify your identity before completing certain requests.

DO NOT SELL OR SHARE REQUESTS

Where applicable law provides you with the right to opt out of the sale or sharing of personal information, ART.CO will provide an appropriate method for submitting that request.

ART.CO does not sell personal information simply as a means of monetizing customer data.

If ART.CO uses advertising, analytics, or similar technologies that are legally considered a “sale,” “sharing,” or targeted advertising under applicable law, the Company will provide legally required choices and disclosures.

CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under California privacy laws, including rights relating to access, deletion, correction, and certain disclosures regarding personal information.

Where applicable, ART.CO will provide required disclosures and mechanisms for exercising those rights.

California residents may contact ART.CO using the contact information below to submit a privacy request.

ART.CO will not unlawfully discriminate against a consumer for exercising a privacy right protected by law.

STATE-SPECIFIC PRIVACY RIGHTS

Residents of other states may have additional privacy rights under applicable state privacy laws.

Because ART.CO operates nationally and internationally, applicable privacy rights may vary depending on the guest's location and the nature of the information collected.

ART.CO will respond to valid privacy requests according to applicable law.

INTERNATIONAL GUESTS

ART.CO may operate events internationally.

When you interact with ART.CO internationally, your information may be collected, processed, transferred, and stored in countries other than the country in which you live.

International data practices will be handled in accordance with applicable privacy laws and contractual requirements.

Guests located outside the United States should review any event-specific privacy disclosures that apply to their location.

INFORMATION ABOUT OTHER PEOPLE

If you purchase a ticket for another person or provide ART.CO with another individual's information, you represent that you have permission to provide that information where required.

You should provide the individual with appropriate information regarding ART.CO's collection and use of their information.

ACCURACY OF INFORMATION

ART.CO relies on customers to provide accurate information.

If your information changes, you should contact ART.CO or update your account information where the website provides that functionality.

ART.CO is not responsible for problems caused by inaccurate information provided by a customer.

CHANGES TO THIS PRIVACY POLICY

ART.CO may update this Privacy Policy from time to time to reflect:

  • Changes in our business
  • Changes in our website
  • Changes in technology
  • Changes in event operations
  • Changes in applicable laws
  • Changes in third-party services
  • Changes in data practices

The updated Privacy Policy will be posted on the ART.CO website with a revised “Last Updated” date.

Your continued use of the website after an update constitutes acknowledgment of the revised policy to the extent permitted by applicable law.

CONTACT ART.CO ABOUT PRIVACY

For questions, concerns, or requests regarding this Privacy Policy or your personal information, contact:

ART.CO
Contact Form

When submitting a privacy request, please include enough information for ART.CO to identify you and understand the nature of your request.

ART.CO may request additional information to verify your identity before processing certain requests.

29. ACKNOWLEDGMENT

By using the ART.CO website, purchasing tickets, registering for an event, or otherwise interacting with ART.CO, you acknowledge that you have had an opportunity to review this Privacy Policy.

ART.CO is committed to handling customer information responsibly while creating experiences centered around creativity, connection, and community.

ART.CO
Share Joy. Share Creativity. Share Hope. Share Love.